I started at GM knowing very little about that particular business. Not being an expert means you have to learn everything, starting from the basics.

I started at GM knowing very little about that particular business. Not being an expert means you have to learn everything, starting from the basics.

I am honored to be able to serve GM at this critical juncture and take part in its reinvention.

If someone wants to transmit a high-quality service with no interruptions and 'guaranteed this, guaranteed that,' they should be willing to pay for that.

I've been accused many times of not talking very much, but I guess I don't believe in talking things to death. You can talk too much on most anything and it stops being productive. There is a time for action. Eventually you have to pull the trigger.

My goal in coming to General Motors was to help restore profitability, build a strong market position and position this iconic company for success. We are clearly on that path.

No partnership between two independent companies, no matter how well run, can match the speed, effectiveness, responsiveness and efficiency of a solely owned company.