I started at GM knowing very little about that particular business. Not being an expert means you have to learn everything, starting from the basics.
Edward Whitacre, Jr.When I went into GM there was a lack of morale. The company had gone bankrupt and the people who worked there were embarrassed. Underneath all of, though, there was a will to show what they were capable of, but nobody knew exactly what to do.
Edward Whitacre, Jr.If someone wants to transmit a high-quality service with no interruptions and 'guaranteed this, guaranteed that,' they should be willing to pay for that.
Edward Whitacre, Jr.So long as TARP money is wrapped up in GM, the company will never shake its 'Government Motors' image. That label, as competitors and GM employees are keenly aware, is code for one thing: 'GM is a failure'.
Edward Whitacre, Jr.I was brought in by the White House as GM's chairman in 2009, around the time of the bankruptcy, and became CEO later that year. As a company, we were grateful for the government's support. But as GM's financial health began to improve, I could detect no real sense of urgency, or even interest, on the part of the government to relinquish control.
Edward Whitacre, Jr.