It's indeed surprising that replacing the elementary particle with a string leads to such a big change in things. I'm tempted to say that it has to do with the fuzziness it introduces.
Edward WittenI wouldn't have thought that a wrong theory should lead us to understand better the ordinary quantum field theories or to have new insights about the quantum states of black holes.
Edward WittenString theory is an attempt at a deeper description of nature by thinking of an elementary particle not as a little point but as a little loop of vibrating string.
Edward Witten