I am not a patient person. My friends and colleagues will confirm this. But, frankly, we should all feel a little more impatient with the state of public education in America today.

If you have poor management that's not doing the right job, you end up with unions filling the void and... page after page of work rules and thicker and thicker contracts.

People don't know I've got a deep social conscience. I'm a child of the Depression, born in 1933. My parents were very liberal in their social views.

In high school, I would drive my teachers batty. They would make a statement, and I would say, 'Why is that?' They didn't want to be questioned.

The biggest barrier we've seen to student progress is this: School policies and practices often prevent good teachers from doing great work and even dissuade some talented Americans from entering the profession. This needs to change.

I have always believed that every great city in history needs a vibrant center.

The best move you can make in negotiation is to think of an incentive the other person hasn't even thought of - and then meet it.