A lot of executives act like their time is worth more than anyone else's. But I always respect an employee who guards his or her time, even from me.

I don't think the market can keep going up. In the U.S., we see real estate not going up.. houses are selling at lower prices. You can't have anything going up 10 percent to 20 percent to 30 percent indefinitely.

Unfortunately, the boards of art institutions tend to be populated with well-meaning supporters of the arts who often lack any business background or appetite for imposing appropriate discipline.

I am not a patient person. My friends and colleagues will confirm this. But, frankly, we should all feel a little more impatient with the state of public education in America today.

You can have great teachers, but if you don't have a good principal, you won't have a good school.

Frankly, I'm not sure how far I would get if I attended public school today. It's not just that public schools aren't producing the results we want - it's that we're not giving them what they need to help students achieve at high levels. K-12 education in the United States is deeply antiquated.

For businesses to be successful, they need to constantly ask the question: how can we provide value to our customers? At the end of the day, that is what matters.