If you treat your beta-testers as if they're your most valuable resource, they will respond by becoming your most valuable resource.
Eric S. RaymondThe next best thing to having good ideas is recognizing good ideas from your users. Sometimes the latter is better.
Eric S. RaymondIn early 1993, a hostile observer might have had grounds for thinking that the Unix story was almost played out, and with it the fortunes of the hacker tribe.
Eric S. Raymond