Treating your users as co-developers is your least-hassle route to rapid code improvement and effective debugging.

The easiest programs to use are those which demand the least new learning from the user

Software is largely a service industry operating under the persistent but unfounded delusion that it is a manufacturing industry

To solve an interesting problem, start by finding a problem that is interesting to you.

Complexity control is the central problem of writing software in the real world

It is widely grokked that cats have the hacker nature

If you have the right attitude, interesting problems will find you.