If you treat your beta-testers as if they're your most valuable resource, they will respond by becoming your most valuable resource.
Eric S. RaymondA software system is transparent when you can look at it and immediately see what is going on. It is simple when what is going on is uncomplicated enough for a human brain to reason about all the potential cases without strain
Eric S. RaymondThe beginnings of the hacker culture as we know it today can be conveniently dated to 1961, the year MIT acquired the first PDP-1.
Eric S. Raymond