Google docs and spreadsheets don't work if you're on an airplane. But it's a technical problem that is going to get solved. Eventually you will be able to work on a plane as if you are connected and, then when you get reconnected to the Internet, your computer will just synchronize with the cloud.

The biggest mistake that I made was not anticipating the rise of the social networking phenomenon.

There is a science to managing high tech businesses, and it needs to be respected. One of them is that in technology businesses, leadership is temporary. It's constantly recycling. So the asset has limited lifetime.

People are surprised to find out that an awful lot of people think that they're idiots.

The trend has been mobile was winning. It's now won.

The rise of Google, the rise of Facebook, the rise of Apple, I think are proof that there is a place for computer science as something that solves problems that people face every day.

I spend most of my time assuming the world is not ready for the technology revolution that will be happening to them soon.