The customer is an object to be manipulated, not a concrete person whose aims the businessman is interested to satisfy.
Erich FrommProductive work, love and thought are possible only if a person can be, when necessary, quiet and alone. To be able to listen to oneself is the necessary condition for relating oneself to others.
Erich FrommAll men are in need of help and depend on one another. Human solidarity is the necessary condition for the unfolding of any one individual.
Erich FrommRespect is not fear and awe; it...[is]the ability to see a person as he is, to be aware of his unique individuality. Respect, thus, implies the absence of exploitation. I want the loved person to grow and unfold for his own sake, and in his own ways, and not for the purpose of serving me.
Erich Fromm