If you do not smile, you are judged lacking in a 'pleasing personality' - and you need to have a pleasing personality if you want to sell your services, whether as a waitress, a salesman, or a physician.
Erich FrommReason is man's faculty for grasping the world by thought, in contradiction to intelligence, which is man's ability to manipulate the world with the help of thought. Reason is man's instrument for arriving at the truth, intelligence is man's instrument for manipulating the world more successfully; the former is essentially human, the latter belongs to the animal part of man.
Erich FrommOur whole culture is based on the appetite for buying, on the idea of a mutually favorable exchange. .... For the man an attractive girl - and for the woman an attractive man - are the prizes they are after. 'attractive' usually means a nice package of qualities which are popular and sought after on the personality market. What specifically makes a person attractive depends on the fashion of the time, physically as well as mentally. ... Two persons thus fall in love when they feel they have found the best object available on the market, considering the limitations of their own exchange values.
Erich FrommWhen blended with sexuality, the death instinct is transformed into more harmless impulses expressed in sadism or masochism.
Erich FrommI think, to be specific, we got off the track when we concentrated more and more on production of things. Thereby, we created a split between intellect and emotion, because, in order to produce a modern technique, you have to use intellect, and we have created men who are very brilliant, who are very clever, but our emotional life has become impoverished.
Erich Fromm