Once they are through the process of education, most people lose the capacity of wondering, of being surprised. They feel they ought to know everything, and hence that it is a sign of ignorance to be surprised or puzzled by anything.
Erich FrommSociety, and the family as its psycho social agent, has to solve a difficult problem: How to break a person's will without his being aware of it? Yet by a complicated process of indoctrination, rewards, punishments, and fitting ideology, it solves this task by and large so well that most people believe they are following their own will and are unaware that their will itself is conditioned and manipulated.
Erich FrommIf you do not smile, you are judged lacking in a 'pleasing personality' - and you need to have a pleasing personality if you want to sell your services, whether as a waitress, a salesman, or a physician.
Erich FrommAnother nation is made out to be utterly depraved and fiendish, while one's own nation stands for everything that is good and noble. Every action of the enemy is judged by one standard - every action of oneself by another. Even good deeds by the enemy are considered a sign of particular devilishness, meant to deceive us and the world, while our bad deeds are necessary and justified by our noble goals, which they serve.
Erich Fromm