The customer is an object to be manipulated, not a concrete person whose aims the businessman is interested to satisfy.
Erich FrommThe essential difference between the unhappy, neurotic type person and him of great joy is the difference between get and give.
Erich FrommI believe that love is the main key to open the doors to the "growth" of man. Love and union with someone or something outside of oneself, union that allows one to put oneself into relationship with others, to feel one with others, without limiting the sense of integrity and independence. Love is a productive orientation for which it is essential that there be present at the same time: concern, responsibility, and respect for and knowledge of the object of the union.
Erich Fromm