We invented our computers in the '80s. We networked them together in the '90s. Now we're giving them eyes, ears and sensory organs. And we're asking them to observe and manipulate the world on our behalf.

People still have a choice, but, if they find it all too confusing, or they just want someone else to make a choice for them, there's a default that works pretty well. That's this concept of libertarian paternalism. And it's handy.

I've seen disgusting excess in business, and I've seen disgusting excess in Washington. But at the same time, I've certainly learned that Washington matters and that you can't ignore it, especially when you get into telecom.

Oh, that all the things my father had told me about how disgusting Washington is are true. And again it's the system - there are lots of nice, well-meaning people there. But it's a sleazy place. And politics is all about doing favors.

No system in the world is so well-designed that it can't grow stale, rigid, or corrupted by those who benefit most from it.

New landscape of personal media has given us a vaster wasteland of cyberspace. But, luckily for us, there's some really wonderful stuff in it. And if history is any guide, as the media matures, the quality will continue to go up.

Listening to other companies' customers is the best way to gain market share, while listening to the visionaries is the best way to create new markets.