We invented our computers in the '80s. We networked them together in the '90s. Now we're giving them eyes, ears and sensory organs. And we're asking them to observe and manipulate the world on our behalf.

I've seen disgusting excess in business, and I've seen disgusting excess in Washington. But at the same time, I've certainly learned that Washington matters and that you can't ignore it, especially when you get into telecom.

Owning the intellectual property is like owning land: You need to keep investing in it again and again to get a payoff; you can't simply sit back and collect rent.

Listening to other companies' customers is the best way to gain market share, while listening to the visionaries is the best way to create new markets.

What's really going on here is, this is a media shift. It's comparable to what happened in the 1950s and the birth of electronic mass media back then.This is the birth of a new kind of personal media, where, instead of we're all watching one program, we're all watching each other. And the history of media makes it really clear. Whenever we have a big innovation, the first wave of stuff we do is pretty crummy. The printing press gave us pornography, cheap thrillers, and how-to books. Television gave us Newt Minow's vast wasteland.

People have to understand that they can reject technology. They can turn off their cell phone. They can stop looking at their e-mail. It's there if they want it. It's not being forced on them.

We invented our computers in the '80s. We networked them together in the '90s. Now we're giving them eyes, ears and sensory organs. And we're asking them to observe and manipulate the world on our behalf.