The Internet is an incredible business tool. First of all, the Internet/the cell phone - the cell phone is just another way to get at it - I think is having a huge impact in Africa most particularly, where it enables people - suddenly, they know crop prices. They can communicate. It makes their lives more efficient.

New landscape of personal media has given us a vaster wasteland of cyberspace. But, luckily for us, there's some really wonderful stuff in it. And if history is any guide, as the media matures, the quality will continue to go up.

Change means that what was before wasn't perfect. People want things to be better.

The Internet is an incredible business tool. First of all, the Internet/the cell phone - the cell phone is just another way to get at it - I think is having a huge impact in Africa most particularly, where it enables people - suddenly, they know crop prices. They can communicate. It makes their lives more efficient.

But there is a corollary to freedom and that's personal responsibility, and the real challenge is how you generate that personal responsibility without imposing it.

I've seen disgusting excess in business, and I've seen disgusting excess in Washington. But at the same time, I've certainly learned that Washington matters and that you can't ignore it, especially when you get into telecom.

The nature of business and government has been to build a surplus and self-perpetuate, but the Internet fosters and rewards smaller, more fluid organizations.