An organsation's results are determined through webs of human commitments, born in webs of human conversations.
That's why we're doing this, to defend our traditions a little. I don't have anything against it (Halloween), but it's not our tradition.
A feel-good style can be a symptom of unawareness or lack of caring.
When trust improves, the mood improves.
Hope is the raw material of losers.
Our worst comes out when we behave like robots or professionals.