I am personally not against keeping animals at zoos, as they serve a huge educational purpose, but treating them well and with respect seems the least we could do, and with 'we' I mean not just zoo staff, but most certainly also the public.
Frans de WaalWhen it comes to social interaction, the chimpanzees appear to be just as intelligent as we are.
Frans de WaalEmpathy as a complex emotion is different. It requires awareness of the other person's feelings and of one's own reactions. The appropriate reaction may not be to cry when another person cries, but to reassure them, or even to leave them alone.
Frans de Waal