Studies of reconciliation in primates have demonstrated that if the relationship value increases between two parties they are more willing to make peace.
Frans de WaalEmpathy as a complex emotion is different. It requires awareness of the other person's feelings and of one's own reactions. The appropriate reaction may not be to cry when another person cries, but to reassure them, or even to leave them alone.
Frans de WaalYou should know as much as you can about the human species if you have a hand in designing human society. Of course, I'm not saying that you can derive moral rules from nature - that's deriving an ought from an is, as the philosophers say - but you do need to know what kind of animals we are if you want to design a stable society.
Frans de WaalI have often noticed how primate groups in their entirety enter a similar mood. All of a sudden, all of them are playful, hopping around. Or all of them are grumpy. Or all of them are sleepy and settle down. In such cases, the mood contagion serves the function of synchronizing activities.
Frans de Waal