Impatience has a poor track record for perfection. Getting things right usually includes calming down!
All I ever wanted was an unfair advantage
No communication takes place until the other person feels heard
If you criticize others' ideas, they will almost never use yours no matter how good they are.
I cannot tolerate my bad behavior in another person for 10 seconds
Goals are like the gas in your car, you may go in many different directions after you fill up, but with out the gas you are not going anywhere