You run a major risk when you assume that you alone have all the answers: You don't, and that's okay. You don't have to be afraid to admit there are certain things you either don't like to do or aren't any good at. You reach a goal by covering all your bases, and you cover all your bases by hiring good people.

Never hesitate to show your own staff that you need help. They need to be reminded how important they are to the process. In life and in business, we rely on each other to be responsible for individual tasks that benefit everyone. People sometimes forget how much interdependence there really is in a successful business. Learn the art of asking for help to empower and motivate others, and you will have learned a very powerful management strategy.

Fear of failure and fear of the unknown are always defeated by faith. Having faith in yourself, in the process of change, and in the new direction that change sets will reveal your own inner core of steel.

Nine times out of ten you take the first step in creating your own universe by picking up the phone.

Failure may be just a step toward your eventual goal.

I don't wase time thinking, 'Am I doing it right?' I say, 'Am I doing it?'

It's a given that if you start your own business, you're going to be (1) in control of your destiny, and (2) real busy.