Frequently, crashes are followed with a message like 'ID 02'. 'ID' is an abbreviation for idiosyncrasy and the number that follows indicates how many more months of testing the product should have had.

If you make money, you might not make meaning.

The jewelry business is a very, very tough business - tougher than the computer business. You truly have to understand how to take care of your customers.

The hard part is implementing the decision, not making it.

For startups, SM is now crucial: it has never been cheaper and easier to reach one's customers. Entrepreneurs should thank God for Twitter, Facebook.

The two most important things about people on a revolutionary team are their ability and passion. Their educational level or work experience is meaningless--most of the engineers who did ground-breaking work of the Macintosh design didn't even graduate from college.

Organizations are successful because of good implementation,not good business plans.