Take my word for it: More people will like you if you believe that people are good until proven bad.

People are free or cheap. Marketing: using Twitter or blogs. Cheap or free. Infrastructure: call up Amazon, call up Rackspace, terabytes of data in the clouds, thousand dollars, two thousand dollars.

Don't get stubborn, flow with the go. The key is to be open to unintended success. Some companies just can't take yes for an answer.

Writing is therapeutic. It helps you cope with issues that seem gargantuan at the time. The process of expressing yourself about a problem, editing your thoughts, and writing some more can help you control issues that you face.

This is the beauty of social media: it helps you find people and then you can contact them fast and inexpensively.

Entitlement is the opposite of enchantment.

If you must use more than ten slides to explain your business, you probably don't have a business.