Writing a book isn’t an easy process nor is it always enjoyable, but it is one of life’s most satisfying achievements.

Customers can tell you how to evolve a product, but they can't show you how to make a leap.

Jolt is for Windows programmers. It's typical IBM PC: it goes in brown and comes out yellow. Mountain Dew is for Macintosh programmers: it goes in yellow and comes out yellow. It's WYSIWYP.

In giving presentations, use the 10/20/30 rule....use only 10 slides, take 20 minutes maximum, and use at least 30-point fonts.

My real mantra for my life is "empower others".

Want to change the world? Upset the status quo? This takes more than run-of-the-mill relationships. You need to make people dream the same dream that you do.

The best reason to start an organization is to make meaning; to create a product or service to make the world a better place.