If we treat people as they are, we make them worse. If we treat people as they ought to be, we help them become what they are capable of becoming.
Haim GinottTeenagers crave independence. The more self-suf-ficient we make them feel, the less hostile they are toward us.
Haim GinottWhen gentle persuasion [of children] falls on deaf ears, we resort to ridicule and rebuke. Then we return to threats and punishment. This is the modus operandi of a mutual frustration society.
Haim Ginott