Being able to make a sincere apology - one that says, "Yes, I get it; I screwed up. Your feelings make sense, and I'm taking this seriously" - is at the heart of being successful in leadership, parenting, and friendship, as well as our own integrity and self-worth. And the failure to apologize? Even a good relationship will suffer quietly - because we really feel it when someone won't take responsibility for what they said, or didn't say.
Harriet LernerUnderground issues from one relationship or context invariably fuel our fires in another.
Harriet LernerMany of our problems with anger occur when we choose between having a relationship and having a self.
Harriet LernerWe begin to change the dynamic of our relationships as we are able to share our reactions to others without holding them responsible for causing our feelings, and without blaming ourselves for the reactions that other people have in response to our choices & actions. We are responsible for our own behavior and we are not responsible for other people's reactions; nor are they responsible for ours.
Harriet LernerIntimate relationships cannot substitute for a life plan. But to have any meaning or viability at all, a life plan must include intimate relationships.
Harriet Lerner