Being able to make a sincere apology - one that says, "Yes, I get it; I screwed up. Your feelings make sense, and I'm taking this seriously" - is at the heart of being successful in leadership, parenting, and friendship, as well as our own integrity and self-worth. And the failure to apologize? Even a good relationship will suffer quietly - because we really feel it when someone won't take responsibility for what they said, or didn't say.
Harriet LernerAlthough the connections are not always obvious, personal change is inseparable from social and political change.
Harriet LernerBelieving that all women should want to be mothers makes about as much sense as believing that all men should want to be engineers.
Harriet LernerUnderground issues from one relationship or context invariably fuel our fires in another.
Harriet Lerner