Being able to make a sincere apology - one that says, "Yes, I get it; I screwed up. Your feelings make sense, and I'm taking this seriously" - is at the heart of being successful in leadership, parenting, and friendship, as well as our own integrity and self-worth. And the failure to apologize? Even a good relationship will suffer quietly - because we really feel it when someone won't take responsibility for what they said, or didn't say.
Harriet LernerKeep in mind that the tendency to be judgmental - toward yourself or another person - is a good barometer of how anxious or stressed out you are. Judging others is simply the flip side of judging yourself.
Harriet LernerTelling a true story about personal experience is not just a matter of being oneself, or even or finding oneself. It is also a matter of choosing oneself.
Harriet LernerMany of our problems with anger occur when we choose between having a relationship and having a self.
Harriet Lerner