Being able to make a sincere apology - one that says, "Yes, I get it; I screwed up. Your feelings make sense, and I'm taking this seriously" - is at the heart of being successful in leadership, parenting, and friendship, as well as our own integrity and self-worth. And the failure to apologize? Even a good relationship will suffer quietly - because we really feel it when someone won't take responsibility for what they said, or didn't say.
Harriet LernerFear is a message - sometimes helpful, sometimes not - but often conveying critical information about our beliefs, our needs, and our relationship to the world around us.
Harriet LernerBeing able to make a sincere apology - one that says, "Yes, I get it; I screwed up. Your feelings make sense, and I'm taking this seriously" - is at the heart of being successful in leadership, parenting, and friendship, as well as our own integrity and self-worth. And the failure to apologize? Even a good relationship will suffer quietly - because we really feel it when someone won't take responsibility for what they said, or didn't say.
Harriet LernerWe begin to change the dynamic of our relationships as we are able to share our reactions to others without holding them responsible for causing our feelings, and without blaming ourselves for the reactions that other people have in response to our choices & actions. We are responsible for our own behavior and we are not responsible for other people's reactions; nor are they responsible for ours.
Harriet LernerWomen are raised to be the nurturers and steadiers of rocked boats, to hold relationships in place as if our lives depended on it. But it shores up your own dignity and integrity if you're able to say, "There are a million things I love about you, and I want our relationship to continue. I forgive you 95 percent, but not this 5 percent."
Harriet Lerner