Differences donโt just threaten and divide us. They also inform, enrich, and enliven us.
Harriet Lernerdeception and 'con games' are a way of life in all species and throughout nature. Organisms that do not improve their ability to deceive - and to detect deception - are less apt to survive.
Harriet LernerBeing who we are requires that we can talk openly about things that are important to us, that we take a clear position on where we stand on important emotional issues, and that we clarify the limits of what is acceptable and tolerable to us in a relationship.
Harriet LernerBeing able to make a sincere apology - one that says, "Yes, I get it; I screwed up. Your feelings make sense, and I'm taking this seriously" - is at the heart of being successful in leadership, parenting, and friendship, as well as our own integrity and self-worth. And the failure to apologize? Even a good relationship will suffer quietly - because we really feel it when someone won't take responsibility for what they said, or didn't say.
Harriet Lerner