You can't hurry creativity, so take time to ponder your ideas. Sit back and take time to think things over. That's usually how the best ideas bloom.

Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability.

The first successful salesperson was not a man, it was Eve.

By my count, more business leaders have failed and derailed because of arrogance than any other character flaw.

You do not get what you want. You get what you negotiate.

Most business problems can be solved if you can teach yourself to look beyond the dollar sign.

Don't equate activity with efficiency. You are paying your key people to see the big picture. Don't let them get bogged down in a lot of meaningless meetings and paper shuffling. Announce a Friday afternoon off once in a while. Cancel a Monday morning meeting or two. Tell the cast of characters you'd like them to spend the amount of time normally spent preparing for attending the meeting at their desks, simply thinking about an original idea.