By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.
Harvey MackayMany, perhaps most, people who lose their jobs are mistaken about the reason for which they lost their jobs. Some will say that they're failures, others that their boss had it in for them, and others yet that they were sure their career ended because of a stupid faux pas they made at the company picnic.
Harvey Mackay