The worst thing a kid can say about homework is that it is too hard. The worst thing a kid can say about a game is it's too easy.

If old consumers were assumed to be passive, then new consumers are active. If old consumers were predictable and stayed where you told them, then new consumers are migratory, showing a declining loyalty to networks or media. If old consumers were isolated individuals, then new consumers are more socially connected. If the work of media consumers was once silent and invisible, then new consumers are now noisy and public.

The key is to produce something that both pulls people together and gives them something to do.

Fandom, after all, is born of a balance between fascination and frustration: if media content didn't fascinate us, there would be no desire to engage with it; but if it didn't frustrate us on some level, there would be no drive to rewrite or remake it.

Piracy often reflects market failures on the part of producers rather than moral failures on the part of consumers.

Humans do not engage in activities that are meaningless. If you think you see people doing things you find meaningless, look again and try to understand what the activities mean for them.

The worst thing a kid can say about homework is that it is too hard. The worst thing a kid can say about a game is it's too easy.