Fandom, after all, is born of a balance between fascination and frustration: if media content didn't fascinate us, there would be no desire to engage with it; but if it didn't frustrate us on some level, there would be no drive to rewrite or remake it.
Henry JenkinsAlthough we've used the concept brand communities a couple of times, it's important to reiterate that communities aren't created, they are courted. Most brands will need to court a range of different communities and travel across pools, webs, and hubs if they want to reach the full range of desired consumers.
Henry JenkinsIn a hunting society, children play with bows and arrows. In an information society, children play with information
Henry JenkinsThe key is to produce something that both pulls people together and gives them something to do.
Henry Jenkins