By the time you get a job, you know how to behave in a meeting or how to write a simple memo.

One thing we didn't know in 1996 is that it's very, very difficult, if not impossible, to sustain a culture with online advertising.

We must take responsibility for educating ourselves. Being part of a 'smart mob' doesn't guarantee that you're a responsible participant or collaborator.

What the Japanese are, are the Americans of the 21st century. Essentially what is objectionable about them is what was objectionable about Americans when we had the ball. However, they are committed in a way that American technology is not.

It's more important to me to get an e-mail that says, 'I saw your page and it changed my life,' than how many hits the page got.

Humans are language machines, computers are language machines.

All you have to do is mate.