Every big company has some little guy who is an enthusiast off in the corner working on technology. In Japan, it is integrated into their high-level strategy. They see it as a communication medium, because for them, just the wordsโ - โand this is the problem that they have with Americansโ - โjust the words they say to you is not the complete message. Their facial expressions, their body language, there is a lot of context. Also, their written language doesn't translate to keyboards well.
Howard RheingoldCommunication media enabled collective action on new scales, at new rates, among new groups of people, multiplied the power available to civilizations and enabled new forms of social interaction. The alphabet enabled empire and monotheism, the printing press enabled science and revolution, the telephone enabled bureaucracy and globalization, the internet enabled virtual communities and electronic markets, the mobile telephone enabled smart mobs and tribes of info-nomads.
Howard RheingoldDoesn't it seem ironic that people fear that we might become alienated by communicating with each other through computers, when we are already staring at these boxes in our living rooms for seven or eight hours a day, slack-jawed and saying nothing to anyone on either side and not talking back to it.
Howard RheingoldIt's more important to me to get an e-mail that says, 'I saw your page and it changed my life,' than how many hits the page got.
Howard Rheingold