I usually try to check quotes with people just to make sure things work out.

It's more important to me to get an e-mail that says, 'I saw your page and it changed my life,' than how many hits the page got.

Technology no longer consists just of hardware or software or even services, but of communities. Increasingly, community is a part of technology, a driver of technology, and an emergent effect of technology.

Telecommuting has its advantages and it has its limits. I think we need to find that sweet spot in between where it helps the environment, it helps people, but it doesn't alienate us and it doesn't cause our organizations to fall apart by centrifugal force.

I'm somebody who seems to stumble into things 10 or 20 years before the rest of the world does.

I think that most people really do need the sort of community you find in an office. Most people are always going to go into an office. If you are a member of a working group and you are not there physically, decisions are made without you.

American families don't work. There is an illusion that they do.