Humans are humans because we are able to communicate with each other and to organize to do things together that we can't do individually.

In Japanese organizations, before you have a meeting and you've got an idea that you want to get across, you go talk to everyone and list them. And then the meeting, you don't do it American style where everyone gets up and advocates and conflicts and decides, you get up and formalize agreements.

It's quintessentially American to transform your family.

Any disease support community is a place of deep bonds and empathy, and there are thousands if not tens of thousands of them.

Now of course like, you know fancy go to the opera and see drama and they regard them as high culture. And these, are really people for the most part who get uptighter. The idea that people you know might take their clothes off and dance in the street.

It used to be that if your automobile broke, the teenager down the street with the wrench could fix it. Now you have to have sophisticated equipment that can deal with microchips. We're entering a world in which the complexity of the devices and the system of interconnecting devices is beyond our capability to easily understand.

A lot of people use collaborative technologies badly, then abandon them. They aren't 'plug-and-play.' The invisible part is the social skill necessary to use them.