Craigslist is about authenticity. Craig has paid his dues, and people respect him.

Telecommuting has its advantages and it has its limits. I think we need to find that sweet spot in between where it helps the environment, it helps people, but it doesn't alienate us and it doesn't cause our organizations to fall apart by centrifugal force.

I think there are two aspects to smart environments. One is information embedded in places and things. The other is location awareness, so that devices we carry around know where we are. When you combine those two, you get a lot of possibilities.

There is the global teenager hypothesis, that what happened in the '60s in America was that there was, the baby boom cohort grew up at the same time that television and popular music grew up, so that we had this carrier frequency that we all tuned into that gave us the feeling of a common culture, even though I was in Phoenix and someone was in Des Moines. That now we are getting the global cohort at the same time we have our first global communications. MTV is everywhere.

Americans love technology, like jet planes and hot rods and televisions. It's a real conflict between the denial of, "gee this is going to break people out of their regular frames," and "gee it's a new technology I have got to have it."

I think e-mail petitions are an illusion. It gives people the illusion that they're participating in some meaningful political action.

Any virtual community that works, works because people put in some time.