Any virtual community that works, works because people put in some time.

When the Appollonian strain took over in Greece, they made them into theaters and the original dramas.

By the time you get a job, you know how to behave in a meeting or how to write a simple memo.

A lot of people use collaborative technologies badly, then abandon them. They aren't 'plug-and-play.' The invisible part is the social skill necessary to use them.

I'm somebody who seems to stumble into things 10 or 20 years before the rest of the world does.

Inexpensive phones and pay-as-you go services are already spreading mobile phone technology to many parts of that world that never had a wired infrastructure.

Openness and participation are antidotes to surveillance and control.