There actually are buildings that existed in cyberspace before they built it.

One thing we didn't know in 1996 is that it's very, very difficult, if not impossible, to sustain a culture with online advertising.

Everything is removed. You're actually doing something dangerous when you get in your car, when you're getting on an airplane, or having sex.

People's social networks do not consist only of people they see face to face. In fact, social networks have been extending because of artificial media since the printing press and the telephone.

In the broad sense design means thinking about what the function or purpose of things or processes are, and translating that into action.

I think there are two aspects to smart environments. One is information embedded in places and things. The other is location awareness, so that devices we carry around know where we are. When you combine those two, you get a lot of possibilities.

Every big company has some little guy who is an enthusiast off in the corner working on technology. In Japan, it is integrated into their high-level strategy. They see it as a communication medium, because for them, just the words  -  and this is the problem that they have with Americans  -  just the words they say to you is not the complete message. Their facial expressions, their body language, there is a lot of context. Also, their written language doesn't translate to keyboards well.