The mediated world has approached us from a lot of different directions and we have freely chosen our automobiles and our skyscrapers and our televisions and our telephones and our computers because they have given us power and freedom. Now we are beginning to notice there's a price to pay for them. It's all interconnected, the good stuff and the bad stuff comes together.
Howard RheingoldEvery big company has some little guy who is an enthusiast off in the corner working on technology. In Japan, it is integrated into their high-level strategy. They see it as a communication medium, because for them, just the wordsโ - โand this is the problem that they have with Americansโ - โjust the words they say to you is not the complete message. Their facial expressions, their body language, there is a lot of context. Also, their written language doesn't translate to keyboards well.
Howard Rheingold