There were seventy-five people in the lobby and only a seven-year-old girl was finding out what it felt like to sit on the Marble Floor

Many books on communication are strong on theory but impractical on application. Marshall Rosenberg's instant classic is the stand-out exception. It is clear and compelling in its logic and flat-out inspiring in its inviting exposition of usable techniques and strategies. If this book is read by enough people, the world will transform.

What an absurd amount of energy I have been wasting all my life trying to find out how things 'really are', when all the time they weren't.

There were seventy-five people in the lobby and only a seven-year-old girl was finding out what it felt like to sit on the Marble Floor

I talk because I feel, and I talk to you because I want you to know how I feel.

We become what we look at most.

To live for results would be to sentence myself to continuous frustration. My only sure reward is in my actions and not from them.