Human experience shows that people, not organizations or management systems, get things done

Thoughts arising from practical experience may be a bridle or a spur.

Any one detail, followed through to its source, will usually reveal the general state of readiness of the whole organization.

Half-truths are like half a brick - they can be thrown farther.

All new ideas begin in a non-conforming mind that questions some tenet of the conventional wisdom.

If you are going to sin, sin against God, not the bureaucracy. God will forgive you but the bureaucracy won't.

Good ideas and innovations must be driven into existence by courage and patience.