If you want to improve the organization, you have to improve yourself.

I pick up the details that drive the organization insane. But sweating the details is more important than anything else

I'm very honest - brutally honest. I always look at things from their point of view as well as mine. And I know when to walk away.

There is nothing like a concrete life plan to weigh you down. Because if you always have one eye on some future goal, you stop paying attention the the job at hand, miss opportunities that might arise, and stay fixedly on one path, even when a better, newer course might have opened up.

But the good news was that my elder sister refused to get married straight away and I couldn't get married until she did so I had the licence to go off and dream

An important attribute of success is to be yourself. Never hide what makes you, you.

When you assume negative intent, you're angry. If you take away that anger and assume positive intent, you will be amazed. Your emotional quotient goes up because you are no longer almost random in your response.