The glass ceiling will go away when women help other women break through that ceiling.

In today's world of blogging and tweeting, conversation has become a bit more staccato. In many ways we're more efficient, but I think the amount of longer conversations that radiated more warmth may have gone down.

When I grew up there was no web, blogging or tweeting. In fact, where I grew up there was not even television! I met a lot of my friends in school and in college, and they are still my friends today.

Leadership is hard to define and good leadership even harder. But if you can get people to follow you to the ends of the earth, you are a great leader.

I think innovation as a discipline needs to go back and get rethought and revived. There are so many models to talk about innovation, there are so many typologies of innovation, and you have to find a good innovation metric that truly captures the innovation performance of a company.

Every year in consulting is like three years in the corporate world because you have multiple clients, multiple issues - you grow so much.

My father was an absolutely wonderful human being. From him I learned to always assume positive intent. Whatever anybody says or does, assume positive intent.