The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.

The simple idea that if you treat people well, the way you would like to be treated, they will do the same.

People derive the most satisfaction from doing the best they can.

Long-term success is never achieved on our own. The phrase 'a self-made man' is a myth all along the way we need support.

Living up to your commitments is part of business ethics. My word is my bond.

Whatever you do, don't ever use a crutch, and don't ever think of having an excuse for not having said, 'Yeah, I did my best.'

The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.