The simple idea that if you treat people well, the way you would like to be treated, they will do the same.
Whatever you do, don't ever use a crutch, and don't ever think of having an excuse for not having said, 'Yeah, I did my best.'
People derive the most satisfaction from doing the best they can.
Living up to your commitments is part of business ethics. My word is my bond.
We are only what we do, not what we say we are.
The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.