I believe the principles and techniques in this book, Nonviolent Communication: A Language of Life, can literally change the world, but more importantly, they can change the quality of your life with your spouse, your children, your neighbors, your co-workers and everyone else you interact with. I cannot recommend it highly enough.

Don't just sit there (and complain), do something.

The best way to establish rapport with people and to win them over to your side is to be truly interested in them, to listen with the intention of really learning about them. When the person feels that you are really interested in getting to know them and their feelings, they will open up to you and share their true feelings with you much more quickly.

What we have to get straight in our heads is that owning the money doesn't mean ANYTHING. "It's the DOING with money that develops us - it's not in the having. And when you have more, you're enabled to DO more."

Am I now ready to make some changes.

Remember, you and you alone are responsible for maintaining your energy. Give up blaming, complaining and excuse making, and keep taking action in the direction of your goals - however mundane or lofty they may be.

Self-esteem is a huge piece of my work. You have to believe it's possible and believe in yourself. Because after you've decided what you want, you have to believe it's possible, and possible for you, not just for other people. Then you need to seek out models, mentors, and coaches.