Success is never accidental.
You don't have to start from scratch to have a massive impact on the world.
A number of people in the United States, almost everyone, is using plastic cards to pay for things, but it's extremely difficult to accept these cards. So let's make it's easy and take more and more of the friction out as we can.
It's empowering to be asked to look at what's possible, not told how to do it.
Great companies don't just have one founding moment. They have many founding moments.
Your job as an executive is to edit, not write. It's OK to write once in a while but if you do it often there's a fundamental problem with the team. Every time you do something ask if you're writing or editing and get in the mode of editing.