From a product standpoint, we want every touch point to feel magical. It inspires trust.
Jack DorseyYour job as an executive is to edit, not write. It's OK to write once in a while but if you do it often there's a fundamental problem with the team. Every time you do something ask if you're writing or editing and get in the mode of editing.
Jack DorseyWhat's interesting about Twitter and the influencers that someone follows - like, say, Shaquille O'Neal - is that they see someone who is using the exact same tools that they have access to, and I think that inspires this hope to be able to really engage with someone like him.
Jack DorseyIt's a matter of invitations versus context. Twitter is really good at providing context, like, I''m having coffee at Third Rail Coffee.' Foursquare is about invitations to places. In this respect Foursquare has started to replace Yelp for me.
Jack Dorsey