We get to design what we want to see in the world rather than doing what other people think should be done.

Great companies don't just have one founding moment. They have many founding moments.

Anything you're interested in the world whether it be Charlie rose or JetBlue or a public figure or your local coffee shop, they're on Twitter and broadcasting what is interesting to them.

'Luck' is recognizing when the situation encourages build out and execution.

I think Twitter is best when it sparks conversations elsewhere. To use YouTube and Facebook and all the tools we have available to us today to respond and also promote and answer and engage is awesome.

The greatest lesson that I learned in all of this is that you have to start. Start now, start here, and start small. Keep it Simple.

Starting anything is a roller coaster with the highest highs and lowest lows.