I'm not a tech guy. I'm looking at the technology with the eyes of my customers, normal people's eyes.

Customers first, employees second, and shareholders third.

If we go to work at 8 a.m. and go home at 5 p.m., this is not a high-tech company and Alibaba will never be successful. If we have that kind of 8-5 spirit, then we should just go and do something else.

Don't hire the most qualified, hire the craziest

I call myself a blind man riding on a blind tiger.

No matter what your current condition, how or where you grew up, or what education or training you feel you lack, you can be successful in your chosen endeavor. It is spirit, fortitude, and hardiness that matter more than where you start.

Don't even trust that you are able to unify what everyone is thinking; it is impossible