The opportunities that everyone cannot see are the real opportunities.

If we go to work at 8 a.m. and go home at 5 p.m., this is not a high-tech company and Alibaba will never be successful. If we have that kind of 8-5 spirit, then we should just go and do something else.

Adopt and change before any major trends or changes.

Opportunities are where the complaints are.

I'm not a tech guy. I'm looking at the technology with the eyes of my customers, normal people's eyes.

If Alibaba cannot become a Microsoft or Walmart, I will regret it for the rest of my life.

Rather than having small smart tricks to get by, focus on holding on and persevering.