Adopt and change before any major trends or changes.

I'm not a tech guy. I'm looking at the technology with the eyes of my customers, normal people's eyes.

If we go to work at 8 a.m. and go home at 5 p.m., this is not a high-tech company and Alibaba will never be successful. If we have that kind of 8-5 spirit, then we should just go and do something else.

In carrying out e-commerce, the most important thing is to keep doing what you are doing right now with passion, to keep it up.

A good job isn't something you go out and find, it's something you discover while you're working.

If the customer loves you, the government will have to love you.

Even if your competitor is still small in size or weak, you should take him seriously and treat him as a giant. Likewise, even if your competitor is massive in size, you shouldn't regard yourself as a weakling.