A leader should have higher grit and tenacity, and be able to endure what the employees can't.

It doesn't matter if I failed. At least I passed the concept on to others. Even if I don't succeed, someone will succeed.

Don't even trust that you are able to unify what everyone is thinking; it is impossible

No matter what one does, regardless of failure or success, the experience is a form of success in itself.

My job is making money, helping other people make money. I am spending money, trying to make sure more people get rich, because you cannot spend a lot of money, right? So my job is spending money, helping others. This is a headache.

Nobody wanted to believe Jack Ma.

You've to make consumers smart. An e-commerce portal doesn't sell a product at cheaper rates, instead an offline shop sells it at a costlier prices.