If you do not know where your competitor is, or overconfident and snobbish about your competitor, or are unable to comprehend how yourcompetitor became a real threat, you will surely fall behind him. Don't be the "they" in this idiom: First they ignore you, then they laugh at you, then they fight you, then you win.

Opportunities are where the complaints are.

The very important thing you should have is patience.

I know nothing about technology.

Opportunity lies in the place where the complaints are.

A leader should never compare his technical skills with his employee's.

Global vision, local win.